right of withdrawal
Right of withdrawal
Customers (hereinafter referred to as "consumers") have a statutory right of withdrawal. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed.)
A. Cancellation Policy for Physical Goods
In the case of contracts for the delivery of physical goods, the customer has the following right of withdrawal:
- Beginning of the statutory cancellation policy -
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods. In order to exercise your right of withdrawal, you must inform us
Sievers & Partners
Erfurter Strasse 10
96450 Coburg
Germany Bavaria)
Email: info@sieversmedien.com
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods with a goods price of up to €40.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
- End of the statutory cancellation policy -
Exclusion or premature expiry of the right of withdrawal:
There is no right of withdrawal for deliveries of sound or video recordings (e.g. CD, music or video cassettes) or computer software in sealed packaging if the seal was removed after delivery.
Furthermore, there is no right of withdrawal for goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
There is also no right of cancellation for contracts for the delivery of newspapers, magazines or magazines, with the exception of subscription contracts.
B. Right of Withdrawal for Digital Content
When ordering digital content, you gave your consent to the immediate performance of the service by downloading it, thereby waiving your statutory right of withdrawal. The seller is legally obliged to inform you about the statutory right of withdrawal.
- Beginning of the statutory cancellation policy -
right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the day the contract was concluded. In order to exercise your right of withdrawal, you must inform us
Sievers & Partners
Erfurter Strasse 10
96450 Coburg
Germany Bavaria)
Email: info@sieversmedien.com
by means of a clear statement (e.g. a letter sent by post or an e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment.
- End of the statutory cancellation policy -
Sample withdrawal form
If you want to revoke the contract, you can use our model revocation form. Fill out the form and send it back to us.
Hints
The right of withdrawal expires prematurely for contracts for the delivery of digital content that is not on a physical data carrier if the customer has expressly agreed that the execution of the contract will begin before the end of the withdrawal period and the customer has confirmed his knowledge that he consent loses his right of withdrawal at the beginning of the execution of the contract.
Your SIEVERSMEDIEN editorial team