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Against the background of globalization, increasingly saturated markets, changing customer needs and constant change, ever greater demands are placed on the provision of services (of goods and services) and thus also on the work performance of employees and managers. Quality, service, reliability and innovation are becoming increasingly important. These services (performance and knowledge work) determine the competitiveness of the company. In addition, the success of management is increasingly determined by the correct, future-oriented approach to phenomena such as complexity, dynamics...

€84,90

The idea is the origin of successful action. Idea management forms an important basis of innovation management. Ideas management and the associated BVW company suggestion scheme are "idea machines" and important sources for new ideas and improvements. Companies should not miss the opportunity to collect and use ideas and suggestions for improvement from employees, customers, suppliers and other groups. A holistic, integrated management concept is required for successful idea management. The integrated idea management has an effect far beyond the...

€89,90